By placing an order with AL sultan Essentials, you agree to the following terms and conditions:

Order Processing:

Made-to-Order Products: Many of our products are crafted specifically for each order. If the product is in stock, we will dispatch your order within 1 working day of order placement.

Processing Time for Custom Orders: If the product is not readily available, we will prepare the item. The processing time may vary, typically taking between 7 to 10 days.

Delivery Timeline:

The estimated delivery timeline begins once the shipment is handed over to the courier. Delivery times may vary based on the destination and any customs processes for international orders.

Tracking Information:

After your shipment is booked and collected by the courier, you will receive a confirmation email containing your tracking number. This will allow you to monitor the status of your order until it reaches you.